Our ONLINE STORE: 

ashton-store.com

 

 

POLICIES


TERMS AND CONDITIONS OF SALE

Pricing Policy:

Prices subject to change without notice.

Special Pricing:

Large quantity special pricing available on most products. Contact us via email or information request form.

Minimum Order: There is no Minimum order requirement.

Drop Ship Charge:

There is a $10 fee per order for drop ship addresses.

Payment Terms:

MasterCard, VISA, Discover Card and American Express

Carrier Claims:

Claims for defective shipping cartons and shortages in shipment must be filed by the customer and noted on the carrier's freight receipt at time of delivery.

RETURNED GOODS POLICY:

Authorization:

Written request must be sent to Ashton Pumpmatic listing Ashton Pumpmatic invoice number before any merchandise can be returned.  You may submit such requests to info@pumpmatic.com

Written authorization will be given by Ashton Pumpmatic prior to return of merchandise and an RMA number given for said returns.

Merchandise Returnable for Credit:

Credit will be issued on the original net purchase price. Only unopened cartons will qualify for return.   15% restocking charge will apply on returned merchandise.

Freight and Returned Goods Credit:

Unless otherwise stated in writing, all returns shall be shipped prepaid to Ashton Pumpmatic warehouse. Credit will be granted as follows:

  • Defective merchandise at time of receipt: 100% credit or replacement.
  • Ashton Pumpmatic shipping error: 100% credit
  • 15% restocking charge will apply on returned merchandise reusable for sale.
  • Merchandise unsuitable for resale because of age, obsolescence or expiration date: No credit.

  • Ashton Pumpmatic, Inc.
    7670 McEwen Road, Dayton, OH 45459-3908
    800-395-1012 937-424-1380
    937-424-1390 FAX

    Copyright 2004 [Ashton Pumpmatic, Inc]. All rights reserved.
    Revised: 05/07/19